FAQS
You Asked, We Answered
How do I place an order?
Orders can be placed on our website by adding products to your cart and checking out using a secure payment method or you can place orders through Instagram DMs.
What is the shipping policy?
We offer shipping to most countries and the cost and lead time will depend on the destination and size of the order. Please refer to our shipping policy for more information.
Do you offer wholesale prices for bulk orders?
Yes, we offer wholesale prices for bulk orders. Please contact us for more information.
What materials do you use for crocheting?
We use a variety of materials including yarn, thread, and hooks to create our crocheted products.
Do you offer custom orders?
Yes, we do offer custom orders for customers who have specific needs or preferences.​
What is the lead time for custom orders?
The lead time for custom orders may vary, but we usually require 1-2 weeks for completion.
Return Policy
Due to the handmade nature of our products and the potential for hygienic concerns, we do not accept returns or exchanges.
We take great care in accurately describing and photographing our products, so please make sure to carefully read the product description and view the images before making a purchase.
If you receive a damaged product, please contact us within 7 days of receipt to discuss possible solutions, such as repair or replacement.
Thank you for your understanding.